No Questions Asked


We guarantee you will fall in LOVE with Patio Link Pet Doors!

However If for any reason you wish to return it, we offer no questions asked policy on all

standard height pet door inserts. 


- You have 7 days from the date of your purchase to contact us and arrange a return

- You must retain the product in its original resellable condition and packaging

- All freight cost is covered by customer

- Choose carefully because we do not return/refund custom height and colour pet door inserts.


To avoid any returns prior to your purchase please email us photos of your doors, locks and tracks to and we will check to make sure everything is ok and compatible for installation & locking.

Please note:  Whilst Patio Link Pet Doors are compatible with 99% of sliding doors, there are some instances where further modifications may need to be made which may incur additional cost such as adding an Adaptor or L Profile, Angle Brackets or Installation/Handyman which is payable by customer.


If you wish to return, please contact our Head Office by email:




$15 DELIVERY SPECIAL does NOT apply to remote/regional areas such as Karratha, WA, NT, Merriwa NSW 2329 and Remote Country towns. 

$15 Delivery special applies to approved areas only, if you like to check if your area is in our $15 delivery area please email us prior placing an order:


Thank you,

Patio Link Pty Ltd


We guarantee you'll love it!

Quality you can trust!

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© 2000 by Patio Link - Pet Doors Australia